Lean Six Sigma and Business Process

Lean Essentials

• Traditional Classroom: 2-day
• Virtual Instructor-led: Four 3-hour sessions

This two-day instructor-led course is intended to provide participants with a clear, simple, and applicable understanding of how Lean concepts and toolsets can standardize and simplify product and service delivery.

Target Audience

The primary audience for this course is anyone working in a culture that emphasizes effective and efficient quality delivery of products and services.

Learning Objectives

• Explain Lean principles.
• Identify eight common sources of waste in an organization.
• Identify a value stream and define opportunities for improvements.
• Build basic skills in continuous improvement and related tools.
• Identify and calculate flow rates and bottlenecks.
• Practice the implementation of “error-proofing.”

Key Takeaways

• Ability to determine eight common forms of process waste.
• Confidence to reduce or eliminate waste through simple improvements.
• Ability to identify process performance, improvement, and control.

Course Outline

Module 0: Introduction

• Introduction
• Goals
• Agenda

Module 1: Continuous Improvement

• What Is a Lean Enterprise
• Illustrate Eight Forms of Waste (TIMWOOD Plus)
  • Exercise: Identify Examples in Your Environment
• What Is Six Sigma
  • Exercise: Identify Examples in Your Environment

Module 2: Value Stream Mapping

• What Is a Value Stream
• Benefits of Mapping
• How to Create a Value Stream Map
  • Exercise: Create a High-Level Value Stream Map

Module 3: Visual Management

• What Is Visual Management
• 5S
• Visual Control
  • Exercise: Process Control

Module 4: Error Proofing

• What Is Poka-Yoke?
• Exercise: Common Causes for Human Error

Module 5: One-Piece Flow

• What Is One-Piece Flow?
• One-Piece Flow Benefits
• Exercise: One-Piece Flow Opportunities

Module 6: Standard Operations

• Definition
• Steps to Finding Work Commination
• Takt Time
• Bottlenecks and Constraints
  • Discussion: Is There a Constraint?
  • Exercise: How to Reduce Constraints

Module 7: Introduction to Kanban Pull Systems

• Kanban Pull Systems
• Just-in-Time Manufacturing and Kanban
• Withdrawal Kanban
• Discussion: Pull Systems

Module 8: Summary and Next Steps

• Action Planning

MDV895 Course Code