Growing and Flexing Your Influence

Traditional Classroom: ½-day
Virtual Instructor-led: One 3-hour session or Two 90 minute sessions

Influencing others is a paramount skill in effectively achieving your desired results and outcomes. But how do you influence others when you lack positional authority? The goal of this course is to enhance your ability to achieve results at your organization through positively influencing others.

In this highly interactive session, we will use a trusted framework to explore a five-step model for influencing others. We will examine the importance of planning, asking, and listening in the end-to-end process of influencing. Working through real-life scenarios in role-plays, you will practice applying these new skills to positively influence others up, down, and across levels of power and authority.

Target Audience

Individuals who will benefit from this course include project managers, program managers, business relationship managers, functional managers, leaders, team members, and individual contributors who want to develop their influencing skills to achieve positive results and outcomes.

Learning Objectives

Describe specific influence approaches and behaviors.
Apply influencing approaches to real-life scenarios.
Leverage a five-step model for successfully influencing others.
Utilize a consultative approach to actively explore the needs of others.
Select and practice your influence skills in realistic situations.

Pre-Course Work

Read: “Persuading the Unpersuadable” Harvard Business Review article (15 minutes)

Course Outline

Building the Foundation for Influencing

What Is Influencing?
Three Levels of Listening
The Importance of Stepping into Empathy
Verbal Active Listening Techniques

Five-Step Model for Influencing Others

Prepare Your Approach
Establish Credibility
Frame Goals on Common Ground
Reinforce Your Position
Anticipate Resistance

Influence Scenario Role-Plays

Triad Role-Plays: Practicing Influencing Skills

Planning Your Influence

Using the Influence Planning Form

Summary and Next Steps

MDV1516-3 Course Code

For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!