Intentional Communication

Traditional Classroom: ½-day
Virtual Instructor-led: One 3-hour session or Two 90 minute sessions

Communication is the number-one capability needed for professional success, and it’s a skill set we need to continually refine and develop. In this highly interaction session we will use the Everything DiSC^® framework as a lens to explore and understand different communication needs, styles, and preferences. Through individual reflection, small-group activities, and collaborative work as a class, we will investigate the importance of flexing your communication style based on the needs of your audience. You’ll learn concrete techniques for communicating more intentionally and effectively with colleagues, and especially people whose styles are different than your own.

Target Audience

This course is designed for managers, leaders, team leads, aspiring leaders, team members, and individual contributors who want to enhance their ability to communicate in the workplace.

Learning Objectives

Identify various “filters” that have a negative effect on communication.
Explain the importance of tailoring your message to meet the needs of the receiver.
Infer how your personality impacts your communication preferences.
Articulate key differences between the four basic DiSC^® styles.
Determine how communication styles and combinations impact working with others.
Identify ways to problem solve communication challenges when others have different styles.

Pre-Course Work

Everything DiSC^® Online Self-Assessment

Course Outline

Getting Started

Welcome and Introductions
Course Goals and Objective
Opening Activities

The Goal of Communication

The Medium and the Message
- Communication Filters
- A Lesson from the Archery Range
Personality and Communication Styles
- Cornerstone Principles of DiSC
- Class Activity: Identify Your DiSC Style

Exploring Your Everything DiSC Report

Priorities of Your DiSC Style
Individual Activity: Personalize Your Report
Small Group Activity: DiSC Style Motivators and Stressors
Individual Activity: Reacting to Other Styles
Class Activity: Identify the DiSC Style...

Increasing Your Personal Effectiveness

Individual Activity: What Challenges You?
Small Group Activity: Flexing Your Style
Individual Activity: Strategies for Action
Small Group Activity: Taking Action

Summary and Next Steps

MDV2011f Course Code

For more information on this topic, as well as how Corporate Education Group can help power your organization’s performance, contact us via email or call 1.800.288.7246 (US only) or +1.978.649.8200. You can also use our Information Request Form!