Client Spotlight

Pharmaceutical

Charles River Labs

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Situational Overview

• Charles River Labs is a well-known global research organization that serves thousands of pharmaceutical, biotech, and academic institutions around the world. Charles River has partnered with Corporate Education Group (CEG) since 2015 to deliver a variety of global employee development programs for all levels of the organization.
• Charles River labs sought to create an inclusive company-wide culture while considering cultural differences in different operating regions (North America, Europe, Asia Pacific).
• Improved integration of workforce resulting from the many acquisitions made over the past several years was a clear objective.
• Very limited experience with only a light strategy regarding a Diversity, Equity, and Inclusion (DEI) approach; basically, starting with a blank slate.

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CEG Solution

• Content: CEG’s Tackling Bias and Creating Inclusion Learning Journey content and structure aligned well with the client expectations.
• Client Centric: Collaborating with client, CEG tailored its Learning Journey to align with client values and evolving DEI Strategy.
• Responsiveness: CEG nimbly met client’s aggressive timeframe requirements to roll out a program at the executive level.
• Global Expertise: CEG provided instructors from global locations to deliver content in different languages.

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Results

• Global enterprise program delivered in three languages: English, French and Chinese
• Program: (3) two-hour sessions delivered over three consecutive weeks
  • Tailored to client’s values and aligned with its DEI strategy
• Audience Year 1:
  • 70 Executive Leaders
  • 400 People Leaders and Business Leaders
• Audience Year 2:
  • 400 People Leaders and Business Leaders
• Audience Year 3:
  • 400 People Leaders and Business Leaders
• High level of leadership, stakeholder, and participant satisfaction.